GlobalTuners provides everything needed to make all kinds of radio receivers available and controllable to others over the internet. GlobalTuners provides the website and all software, the 'site operators' provide the receivers and share them with the world.

GlobalTuners is a community. We need some information to identify you and communicate with you.

Most of the information is optional. It's up to you to share it with the world. We may use it for statistical purposes.

Most of the information is visible to the public, your e-mail address is only visible to administrators.

This simply means that only users of the specified user level can control the receiver. When it says 'Locked to normal users' it basically means that new or 'trial' users can not use the receiver - effectively preventing any (accidental) abuse of the system by new users.

During the first two weeks after you have created your account, you will have limited access to the receivers. You can use nearly all receivers, provided that no one else is using it. You can easily find free receivers by selecting the 'Free only' box in the receiver list. This prevents (accidental) abuse of the system by new users while they are getting to know the system - it's not because we don't like you!

It may take up to a minute for audio to start on mobile devices. If you still hear nothing, try to set the Squelch to 0%. Maybe there's just nothing to hear on that frequency, try another one from the bandguides.

Click here to request a new password for your account. We can not tell you your current password because it is encrypted in our database.

If you still have the e-mail address and password you used to register, you can use your e-mail address instead of your username. Otherwise, please send an e-mail message to support@globaltuners.com and mention the e-mail address you've used to register.

You can change your account information by clicking your username in the upper right corner and then select 'Edit your profile'.

You can change your password on the 'Edit your profile' page. Make sure to enter the same password twice before you click Save.

Use this form or create a support ticket by clicking "Support" in the Main menu to request the change.

Create a support ticket by clicking "Support" in the Main menu. Your account information will be in our database for at least one week after we process your request.

As an effective measure against (accidental) abuse of our system, we have introduced a few limitations for new users. One of these limitations is that new users can not tune the receivers as long as a "more experienced" user is active. This message indicates who can currently tune the receiver.

We have introduced the trial membership as an effective measure against (accidental) abuse of our system (usually reffered to as hijacking). Your account will automatically be upgraded two weeks after you have registered. As an alternative you may order a Premium Membership or share a receiver to get your account upgraded immediately.

During the two week trial period for new accounts (see above), you can not use the Android app. You can use the Android app after two weeks, or by upgrading to the Premium Membership. You can use the normal website on most mobile devices (including Android and iOS).

It's very easy to share most computer-controlled radio receivers with the world. Just go to the 'Share your receiver' page and fill out the required information. After that, you're taken to the software downloads. The software should be very easy to install on most operating systems. When that's done, make sure your receiver is connected and try to contact a GlobalTuners team member by e-mail (to support@globaltuners.com) or the Global Chat. Please specify the serial port number, baud rate, CI-V address and soundcard name, if applicable and known. The team member will then configure the server software and your receiver is online!

Yes, this is possible! Just follow the normal procedure. You do not need to install the software again, just inform the GlobalTuners team (via e-mail, support@globaltuners.com) that you want the new receiver to be added to an existing receiver and we'll get it online!

First of all, you need a radio receiver. Preferably one with a computer interface (see 'Which receivers are supported?'). You also need the proper hardware (usually just a cable) to connect the receiver to the computer, and, usually (the only exception being the Icom PCR receivers with USB port and some USB SDR receivers), an audio cable to connect the audio output of the receiver to the audio 'Line in' connector of the computer. You also need a computer with one of the supported operating systems (see below) installed. And, obviously, you need some kind of internet connection.

Our software has been tested on Windows (XP, Vista, 7, 8), Debian Linux, Ubuntu Linux, and some other Linux distributions. The operating system must supports the computer's serial port and soundcard.

Yes, it is possible to restrict access to certain frequencies. In some countries, for example, it is not allowed to listen to law enforcement transmissions. In such cases, it is possible to block these frequencies. If you need this feature, please contact us via the support system.

We have some techniques to minimalize the bandwidth usage by our system. We have a so called 'Relay' system - which basically means that most of the internet traffic is sent through our systems instead of yours (this also helps to work around most firewalls). It is also possible to only use the Low quality audio stream to decrease the bandwidth usage even further. In a worst case scenario, your internet connection would be processing only about 2 kilobytes per second, and only as long as someone is listening!

See the Premium membership page in the 'INFORMATION' menu.